PRICING
Simple, Transparent Pricing
No hidden fees. No surprise bills. Just predictable IT that fits your budget.
Essentials
For small practices getting started
- ✓24/7 Remote Monitoring
- ✓Helpdesk Support (Business Hours)
- ✓Antivirus & Endpoint Protection
- ✓Microsoft 365 Management
- ✓Monthly Health Reports
- ✗After-Hours Support
- ✗Compliance Management
- ✗Dedicated Account Manager
Professional
For growing practices that need more
- ✓Everything in Essentials
- ✓After-Hours Emergency Support
- ✓Industry Compliance Management
- ✓Dedicated Account Manager
- ✓Quarterly Security Audits
- ✓Cloud Backup & Recovery
- ✓VoIP Phone Management
- ✗Custom Integrations
Enterprise
For multi-location practices
- ✓Everything in Professional
- ✓Custom Software Integrations
- ✓On-Site Support Visits
- ✓Multi-Location Management
- ✓Priority SLA (15-min response)
- ✓Annual Penetration Testing
- ✓Staff Security Training
- ✓Dedicated vCIO
WHY GREATHELPNOW
GreatHelpNow vs. Typical IT Providers
| Feature | GreatHelpNow | Typical IT |
|---|---|---|
| Industry Specialization | ✓ | ✗ |
| Compliance Management | ✓ | ✗ |
| Fixed Monthly Pricing | ✓ | ✗ |
| 15-Minute Response SLA | ✓ | ✗ |
| Dedicated Account Manager | ✓ | ✗ |
| After-Hours Support | ✓ | ✗ |
| On-Site Visits Included | ✓ | ✗ |
| Security Training Programs | ✓ | ✗ |
Frequently Asked Questions
Is there a setup fee?
No. We include onboarding and setup at no additional cost.
What’s the minimum contract?
Month-to-month. No long-term contracts required.
Do you support Mac and PC?
Yes, we support all major platforms including Windows, Mac, and Linux.
What if I need on-site support?
Professional and Enterprise plans include on-site visits. Essentials can add on-site support hourly.
How does billing work?
Simple per-user monthly billing. You only pay for what you use.
Can I switch plans?
Absolutely. Upgrade or downgrade anytime with no penalties.
Ready to Simplify Your IT?
Get a custom quote based on your practice size and needs.
Get Your Custom Quote